Frequently Asked Questions

Everything you need to know about shopping with SNIDEL

What is the standard shipping timeframe for SNIDEL orders?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, generally ranging from 7-14 business days.

What is your return policy for delicate fashion items?

We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all SNIDEL tags still attached.

How do I ensure I am selecting the correct size?

Each product page features a detailed size guide with specific measurements. As our designs often feature a tailored Japanese fit, we recommend comparing these measurements against your own for the best results.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment solutions like Apple Pay and Google Pay.

Do you offer international shipping?

Yes, SNIDEL ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.

How should I care for my SNIDEL garments?

To preserve the quality of our fabrics, we recommend following the specific care label instructions found inside each garment. Most of our delicate pieces require dry cleaning or hand washing in cold water.